MiadAura

The AI assistant for small businesses

Your customers get in touch. Even when you're busy, someone answers.

MiadAura is an assistant trained on your business. It answers your customers at any hour, takes their appointment and quote requests, and passes on whatever needs your attention. You save time, and no enquiry goes unanswered again.

1-month free trial, no commitment

Try it free for 1 month Book a demo Try the assistant
Ready within 48 working hours Approved by you before it goes live No technical skills needed
Parkside Dental PracticePractice assistant · replies within seconds

Sunday, 9:47pm

Hi, do you do scale and polishes? When could I come in?
Good evening! Yes, the practice offers scale and polish appointments (about 30 minutes). Which days suit you, and what number can the team ring you on?
Thursday after work, ideally. 07700 900123, Julie.
Thanks Julie! That's been passed on: the team will ring you when they open to confirm your appointment. Have a lovely evening!
Appointment request sent to the practice, with Julie's number
A new patient won, without anyone working on a Sunday

Example conversation

The real problem

While you're working, your messages are waiting.

In appointments

You're with a customer, on the phone or on a job. A message comes in and nobody can reply.

Evenings and weekends

That's often when your customers have time to write. And when you, at last, have time to breathe.

Busy days

Your receptionist answers the same questions all day long: opening hours, prices, availability.

A customer who gets no reply doesn't always chase. Often, they go elsewhere.

Demonstration

See it at work, right now

Choose a type of business, ask a question the way a customer would, and see what your assistant replies and what it passes on to you.

Type of business

Parkside Dental PracticeAI assistant · online

Click a customer question:

Guided example: fictional businesses and prepared replies for demonstration purposes. Your assistant answers from your own information.

See a demo for my business See pricing

Not a chatbot

You've seen chatbots before.
This is different.

A chatbot follows a script. A MiadAura assistant knows your business and works like a member of your team.

A typical chatbot

What your customers already know

  • Menus to click through and canned replies
  • "Sorry, I didn't understand your question"
  • Knows nothing about your services, prices or opening hours
  • The conversation stops there, and so does the customer

A MiadAura assistant

Trained on your business, following your rules

  • Understands questions in the customer's own words
  • Answers from the information you have approved
  • Takes down enquiries and asks the right questions
  • Hands over to you, with the full context, when a human is needed

Day to day

What it does for you, every day

Replies in seconds

Opening hours, prices, services, directions: the everyday questions, handled at any hour.

Takes appointment requests

It notes the customer's need, availability and contact details, and sends you a request that's ready to confirm.

Qualifies enquiries

It asks your usual questions, so the enquiries you receive are ready to deal with.

Where your customers message you

On your website, and through a link to put in your Instagram bio, your emails or a QR code. WhatsApp with the Growth plan.

Hands over to you

A special quote, an unhappy customer, a delicate case: it passes you the conversation at the right moment.

Shows you what your customers want

Frequent questions, services requested, hesitations: your dashboard shows it all clearly.

You stay in control

It speaks on behalf of your business. So you make the rules.

It doesn't replace your team. It steps in when nobody is available, and frees up time for what really matters.

Nothing is made up

It only answers from the information you have approved. If it doesn't know, it doesn't guess: it passes the enquiry on to you.

Your rules, not its own

What it can say, what it must never say and what it should leave to you: all agreed with you before it goes live.

Open with your customers

It introduces itself as your business's assistant. Your customers know who they're talking to.

Your data stays yours

Each business's information and conversations are kept separate from those of other customers.

From order to going live

Ready in 48 hours. Live once you've approved it.

There's nothing to install or set up. You fill in a questionnaire, we take care of the rest, and nothing goes live without your approval.

  1. Day 0

    You choose your plan

    Secure payment. You immediately receive your access and your questionnaire by email.

  2. 15 minutes

    You fill in the questionnaire

    Your services, opening hours, frequent questions, what it must never say. You attach your website and documents.

  3. Within 48 working hours

    We prepare your assistant

    We train it on your information and test it. You receive a link to try it yourself.

  4. 30-minute call

    We approve it together

    You ask your questions and we make corrections live. You give the green light.

  5. The same day

    It starts answering your customers

    One line to add to your website (we guide your web developer), plus your link for Instagram.

Our commitment

Your assistant is ready within 48 working hours of us receiving your completed questionnaire. It won't talk to a single customer until we've approved it together.

Not a fan of technology? This is made for you. You deal with a real person at MiadAura, not a piece of software.

Your client dashboard

Keep track of everything, with nothing to set up

A simple dashboard to see what your assistant is doing, try it out and install it. We take care of the rest.

Preview with sample data. Read the dashboard guide (in French)

Who it's for

For businesses that answer the same questions every day

Dental practicesPrivate medical clinicsTradespeople and call-outsComputer repairsBeauty salonsGymsEstate and letting agentsAccountancy practicesSolicitorsRestaurantsHotelsShops and e-commerce

Pricing

One simple subscription, no set-up fees

Free set-up with a 12-month commitment or annual billing. You choose what your AI assistant handles: your written messages, and your calls in early access. All prices are shown excl. VAT.

Every plan starts with a 1-month free trial, no commitment.

Essential

Essential AI Assistant

Your AI assistant answers your customers in writing, 24/7, and passes on every enquiry.

Set-upFree with a 12-month commitment, otherwise £249Free with a 12-month commitment, otherwise €290Free with annual billing£0€0
  • Assistant configured from your information
  • Chat page and QR code for your counter
  • Installation on your website and Instagram link
  • Approval call with you
SubscriptionBilled monthlyBilled £890 per yearBilled €990 per year£89€99£74.17€82.50/month, excl. VAT
or annually: 2 months freeYou save £178You save €198
  • Written assistant: website, QR code and Instagram link
  • 500 conversations a month included*
  • Beyond that: £9 per extra 100 conversationsBeyond that: €10 per extra 100 conversations
  • Enquiries collected and qualified
  • Handover by email with the conversation
  • Client dashboard
  • Email support
GrowthRecommended

Growth AI Assistant

Your AI assistant also answers the phone when you can't pick up: every call becomes an enquiry in your dashboard.

Set-upFree with a 12-month commitment, otherwise £249Free with a 12-month commitment, otherwise €290Free with annual billing£0€0
  • Everything included in Essential
  • Dedicated number or call forwarding from your line
  • Your calendar connected
  • Your WhatsApp Business connected
SubscriptionBilled monthlyBilled £2,190 per yearBilled €2,490 per year£219€249£182.50€207.50/month, excl. VAT
or annually: 2 months freeYou save £438You save €498
  • Written and phone assistant (early access)
  • 300 calls and 1,500 conversations a month included*
  • Beyond that: £0.45 per call and £9 per extra 100 conversationsBeyond that: €0.50 per call and €10 per extra 100 conversations
  • Appointment requests sent to your calendar
  • WhatsApp and priority support
Business

Business AI Assistant

For busy businesses: up to 1,000 calls a month handled.

Set-upFree with a 12-month commitment, otherwise £429Free with a 12-month commitment, otherwise €490Free with annual billing£0€0
  • Everything included in Growth
  • Tailored qualification scenarios
  • Handover rules by type of enquiry
SubscriptionBilled monthlyBilled £4,790 per yearBilled €5,490 per year£479€549£399.17€457.50/month, excl. VAT
or annually: 2 months freeYou save £958You save €1,098
  • Written and phone assistant (early access)
  • 1,000 calls and 5,000 conversations a month included*
  • Beyond that: £0.35 per call and £9 per extra 100 conversationsBeyond that: €0.40 per call and €10 per extra 100 conversations
  • Handover to the right person in your team
  • Dedicated contact and priority support

* A conversation is counted when your customer sends at least two messages; a call longer than 5 minutes counts as two. We let you know at 80% of your allowance, so you can change plan before going over. Chains, franchises and multiple sites: tailored plan.

All prices are shown excl. VAT. The first month is a free trial with no commitment. After that, you pay securely via Stripe: monthly (plus the set-up fee if you choose monthly billing without a 12-month commitment), or a year upfront with 2 months free and free set-up. Your questionnaire arrives by email within a minute. Call answering: early access, activated in order of sign-up. WhatsApp: live once Meta approves your account, which can take a few days.

Frequently asked questions

Your questions, our answers

Will it replace my receptionist?

No, not unless you want it to. It handles repetitive questions and the messages that arrive when nobody is available. Your team keeps the conversations that need real human contact.

What if it says something wrong to a customer?

It only answers from the information you have approved. When a question falls outside that, a special quote for example, it doesn't guess: it passes the conversation to you.

Will my customers know they're talking to an AI?

Yes. It introduces itself as your business's assistant. That's more honest, and your customers appreciate getting an instant reply at any hour.

I'm not comfortable with technology. Is this for me?

Yes. You fill in a simple questionnaire and we do the rest: configuration, training, testing and installation on your channels. You approve it before it goes live.

How long until it's live?

Your assistant is ready within 48 working hours of us receiving your completed questionnaire. We approve it together on a 30-minute call, then it goes live the same day on your website and Instagram link. WhatsApp also needs Meta's approval, which can take a few days.

What if I'm not happy on the approval call?

Nothing goes live. We fix what doesn't suit you together, and speak again if needed. You give the green light.

Can it book appointments straight into my calendar?

Today, it collects the request (need, availability, contact details) and passes it to you to confirm. That's the safer way to start: no appointment is ever promised without you.

What happens when a human is needed?

It tells the customer that your team is taking over and emails you the whole conversation with their contact details. If they've left their email, you can reply to them straight from that email.

How does the free trial work?

For 1 month, your assistant works for real on your website, your QR code and your Google Business Profile. You pay nothing and can stop whenever you like. After that, you choose your plan, monthly or annual.

Can I pay annually?

Yes: if you pay a year upfront, you get 2 months free and the set-up is free.

What does the set-up include?

Configuring your assistant, building its knowledge base from your content, the approval call and installation on your channels. It's paid once, with the first month billed after the trial; it's free with a 12-month commitment or annual billing.

Can I cancel my subscription?

[Add your cancellation terms here: notice period, date billing stops.]

Book a demo

See it answer your customers

30 minutes by video call: we show you how your assistant would answer your real customer questions.

A demo on your own business, not a generic presentation
A conversation with a person, no jargon
No commitment for the demo

Prefer email?